Online psychological counselling

    At ThePsy you talk to qualified psychologists via chat, video or phone – whenever and wherever it suits you. No months-long waiting list, no commute.

    How does online counselling work?

    After a short questionnaire we suggest a psychologist who fits your needs. You then choose whether you prefer to write, talk via video, or combine both.

    All conversations take place in an encrypted environment. You set the pace and the topics.

    What can online counselling help with?

    Online counselling is suitable for many everyday challenges, for example:

    • stress and overwhelm
    • anxiety and worry
    • relationship conflicts
    • exhaustion and burnout
    • career crises and change

    When is online counselling not suitable?

    In an acute crisis or if you are having suicidal thoughts, online counselling does not replace emergency care. You can find help around the clock on our crisis support page.

    Frequently asked questions

    How quickly can I start?

    You are usually matched with a suitable professional within a few days – often much sooner.

    Is counselling confidential?

    Yes. All professionals are bound by confidentiality, and your data is processed in line with the GDPR.

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